Privacy Notice
At The Saks Solution (under SAKS Strategy and Advisory Services Ltd and its subsidiaries), we take the privacy of our clients, employees, stakeholders, vendors, and partners very seriously. In alignment with our core corporate pillar of Strategic Integrity, this Privacy Notice stipulates the basis for the collection, storage, handling, and disclosure of personal data fairly, transparently, and with absolute respect for individual rights, in accordance with applicable data protection laws.
We may update this policy from time to time to reflect regulatory changes, new technologies, or developments in privacy laws. Please check this page periodically to view the most up-to-date version.
1. What Personal Data We Collect
The information we collect depends on the nature of our relationship with you across our diverse business divisions (including Corporate Advisory, Real Estate, Wellness, Food Catering, Fashion, and Beauty). This includes, but is not limited to:
*Contact & Identity Data: Full names, home/office addresses, email addresses, and telephone numbers.
*Verification Data: Dates of birth, valid government-issued identification numbers, or corporate registration details.
*Financial Data: Bank account details, transaction histories, or asset/liability frameworks relevant to our real estate or commercial consulting portfolios.
*Digital Footprints: Usernames, passwords, web analytics tags, and data obtained via cookies.
*Sensitive Personal Data: Physical or mental health information, or dietary requirements relevant to our Health, Wellness, and Catering operations.
2. How We Collect Your Personal Data
We collect personal data directly from you and from authorized third-party sources through various channels:
*Direct Interactions: When you submit a form to begin a consultation, request a quote, fill out a survey, provide feedback, or register for our corporate masterclasses.
*Digital & Communication Channels: Through our live chats, chatbots, web analytics, cookies, and telephone calls (which may be recorded for quality and security purposes).
*Third Parties: From employers funding services for their teams, family members or guardians acting on your behalf if you are incapacitated, or contractors and business partners who distribute our services.
3. Privacy of Children
We respect the privacy of children. We do not knowingly market to children, allow individuals under the age of 18 to directly purchase our products or services, or collect their personal data—except where explicitly required to register them as named beneficiaries or participants in connection with a specific family wellness or lifestyle package.
4. Lawful Bases for Processing Your Data
Under applicable regulations, including the Nigeria Data Protection Act (NDPA), we process your data under the following strict legal grounds:
*Contractual Necessity: To execute quotes, manage existing advisory or real estate contracts, process catering orders, and fulfill our primary business agreements.
*Legal & Regulatory Obligations: To comply with local or foreign laws, court orders, voluntary codes, and reporting requirements demanded by enforcement agencies or regulatory bodies, including the Nigeria Data Protection Commission (NDPC), financial intelligence units, and anti-graft agencies.
*Legitimate Interests & Vital Interests: To detect and prevent fraud, execute anti-money laundering checks, handle internal corporate complaints, or protect your vital life-and-death interests in emergency health scenarios.
*Consent: Where you provide explicit consent, specifically for processing sensitive health data or receiving direct marketing updates.
5. Who We Share Your Personal Data With
We do not sell, rent, or trade customer data to any third party. Your information is kept strictly confidential and shared only under the following conditions:
*Internal Divisions & Subsidiaries: Shared across our business pillars strictly for general administration, efficiency, and fraud prevention.
*Third-Party Service Providers: Trusted external suppliers, such as IT infrastructure providers, legal advisers, marketing agencies, auditors, and logistics partners, all of whom are under tight contractual obligations to protect your data to adequate standards.
*Legal Disclosures: Law enforcement, regulators, or courts when we believe disclosure is legally mandatory or in the overriding public interest to assist in criminal investigations.
6. International Data Transfers
We may utilize secured cloud storage solutions based within or outside Nigeria. Where personal data is transferred to a country whose data protection standards are not identical to Nigeria's, we ensure appropriate safeguards are implemented, such as placing the receiving party under binding contractual obligations to protect your information to our required standards.
7. Data Breach and Privacy Violations
We maintain rigorous operational technologies to prevent unauthorized intrusion. In the highly unlikely event of a security breach leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of personal data, we will:
*Report the full details of the breach to our data protection regulator within 72 hours of attaining knowledge of the incident.
*Take immediate steps to notify the affected Data Subjects within 7 days, detailing the potential risks and the remedial actions taken.
8. Your Statutory Rights
You hold comprehensive rights regarding how we handle your information. You may request to:
*Access: Receive a written copy of the personal data we hold about you (subject to a reasonable administrative fee if permitted by law).
*Rectify: Amend or update inaccurate or incomplete records.
*Erase: Delete your data when it is no longer required for its original legal or transactional purpose.
*Restrict Processing: Request that we temporarily stop using your information if you dispute its accuracy or necessity.
*Portability: Request the transfer of your data to an external third party of your choice.
*Withdraw Consent: Rescind your consent for direct marketing or specific data tracking at any time.
9. Marketing Preferences and Opt-Outs
We may occasionally contact you via mail, email, text message, or phone to keep you informed about relevant multi-sector products and services under our brand collective. Individual personal information is never shared for generic digital advertising. You can opt out of promotional materials at any time by clicking the "Unsubscribe" link in our emails, adjusting your social media and browser cookie preferences, or contacting our privacy desk directly.
10. Our Contact Information
If you have any questions about this Privacy Notice, wish to update your preferences, or would like to exercise your data subject rights, please direct your inquiry to our compliance desk:
*Attention: The Chief Compliance Officer
*Entity: The Saks Solution (SAKS Strategy and Advisory Services Ltd)
*Email: admin@thesakssolution.com
If you believe your personal data has been misused, you also retain the right to lodge a formal complaint with the national information regulator:
*Regulator: Nigeria Data Protection Commission (NDPC)
*Address: No. 12, Dr. Clement Isong Street, Abuja, Nigeria
*Website: www.ndpc.gov.ng